Delivery and Payment

Delivery:

For the purpose of sending our consignments, we use the services of the Czech Post. Outside the territory of the Czech Republic, it is primarily “priority recorded delivery consignment”. Czech Post provides this service for the reliable sending of the consignment to almost all countries. It provides an optimal ratio between the shipment price and the delivery time. Other services can also be used when sending to some countries, particularly the “priority value package” for larger consignments. Business package with guaranteed delivery time. Or EMS services for express delivery. If this service is available for the selected country, it will appear in the menu of the shopping “cart”.

logo ceska posta

There is currently also the possibility of sending packages by “Packeta” company. The company “Packeta” is a global carrier of shipments to most countries of the world. If this service is available for the selected country, it will appear in the menu of the shopping “cart”.

packeta

(www.packeta.com)

The delivery costs are different according to the buyer’s destination country and the choice of shipping service. Current information is updated for the buyer after entering the country to which the shipment has to be delivered. The destination country can be entered right in the “shopping cart” of the e-shop. After pressing the appropriate button, the data is updated for the selected country.

Payment:

For the purpose of payment in our e-shop, we use the services of the ComGate payment gateway. It is a company with many years of being active in the Czech Republic and Central Europe, guaranteed by the Czech National Bank, which also provides a lot of modern payment methods. It is characterized by maximum reliability and high safety standards. If you are interested, find more information on www.comgate.cz

  • Contact:
  • ComGate Payments, a.s.
  • Gocarova trida 1754 / 48b
  • Hradec Kralove
  • Czech republic
  • E-mail: platby-podpora@comgate.cz
  • Phone: +420 228 224 267

Payment methods

  • Card payments
    • You can easily pay in ComGate’s payment gateway with your payment card.
  • Electronic wallet – ApplePay
    • It is available for owners of Apple devices.
  • Direct payments – Banks of the Czech and Slovak Republic
    • You can make the payment directly in the familiar environment of your bank.   

 

       

     

Banks of the Czech Republic

             

Banks of the Slovak Republic